We offer free delivery within 30 miles of any Mobility & Lifestyle Outlet or within any CV, LE or B74-B79 postcode on all orders over £100. To arrange FREE delivery of your goods please speak to an advisor at your local Mobility & Lifestyle outlet.


Terms & Conditions

We process orders on the day they are placed and ensure that all goods are delivered within ten working days. Orders are processed Monday – Friday only.

Mobility & Lifestyle aim to provide the highest quality service and will deliver and / or install all goods into your home with a full handover so you know exactly how to use and care for your purchase.

If any goods have been damaged please notify the engineer on delivery. All goods delivered directly from Mobility & Lifestyle will require a signature; once you have accepted delivery of these goods we will not be able to accept responsibility for damage. To report damaged goods delivered via the postal service please notify our customer service team on 0800 043 3342 within 48 hours of delivery.

Returns Policy

In Store Purchases
We are unable to offer a refund on purchases made in one of our stores if you have simply changed your mind or have made an incorrect buying decision. The Store Management may offer you a ‘goodwill gesture’ of an exchange or credit on your account if goods are returned with proof of purchase, in original packaging as sold and within 14 days of purchase, but this is entirely at their discretion. Mobility & Lifestyle reserve the right to charge a re-stocking fee to cover reasonable costs involved. Your statutory rights are not affected.

Internet or Telephone Purchases

Should you wish to return any goods bought online or by telephone, you must do so within 14 days. Please advise our customer care team on 0800 043 3342 if you wish to exercise this right.  You may be required to confirm your intention to cancel in writing. Mobility & Lifestyle reserve the right to charge you for any costs incurred by collecting the goods. All bespoke items are non-returnable. All bathing, personal hygiene and incontinence products are non-returnable for hygiene reasons unless they have been unused and are returned in the sealed packaging they were purchased in.

All goods must be returned complete, unused, in an undamaged state and in their original packaging. If goods are not returned in their original condition Mobility & Lifestyle reserve the right to charge for any repair to restore the goods to their original state.

A copy of the right to cancel form can be downloaded and printed by clicking here.

Your statutory rights are not affected.

For more information about leasing a scooter or powered wheelchair through Motability see or call 0800 043 3342.


5 Jubilee Crescent, Coventry, CV6 3EX

Mon to Friday - 8:30am - 5:00pm

02476 378484


Unit 11/12 The Isaac Newton Centre Grantham Lincolnshire NG31 6EE

Mon to Friday - 8:30am - 5:00pm

01476 500400


Unit C7 The Crescent 24 Station Road Hinckley Leicestershire LE10 1AW

Mon to Friday - 8:30am - 5:00pm

01455 246111


Unit 1, Maxwell Drive Loughborough Leicestershire LE11 4RZ

Mon to Friday - 8:30am - 5:00pm

01509 241134

Melton Mowbray

Wilton Road (Library Car Park) Melton Mowbray Leicestershire LE13 0UJ

Mon to Friday - 8:30am - 5:00pm

1664 496555


7-9 New Century Way Nuneaton Warwickshire CV11 5NE

Mon to Friday - 8:30am - 5:00pm

02476 371032


8a-8b Swan Centre Rugby Warwickshire CV21 3EB

Mon to Friday - 8:30am - 5:00pm

01788 544010


Tamworth Co-operative Society Colehill Tamworth B79 7HA

Mon to Friday - 8:30am - 5:00pm

01827 216111