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Motability

Affordable lease packages

Quantum Powerchairs

Custom built to you

Over 20 Years

Experience in the industry

Your Local Store

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How It Began

Mobility & Lifestyle is privately owned by its founders Mr Jason Wittering and Mr Richard Smith. Since the business was founded through dedicated customer service and excellent choice the company has now grown into one of the largest independent mobility companies in the Midlands. The company is a serviced based company that has been built on its reputation for offering excellent service, Mobility & Lifestyle now have 8 outlets each with their own loyal customer database producing a combined active customer count of over 30,000! Mobility & Lifestyle only ever use their own staff for on going customer support, deliveries and installations. Every member of the team at Mobility & Lifestyle is trained to offer the best level of customer service, each member of the team have been assigned their own duties and portfolio of customers to enhance the relationship between the staff and the customers of Mobility & Lifestyle.

 

The team at Mobility & Lifestyle will then ensure that every customer leaves Mobility & Lifestyle safe in the knowledge that they have got the right goods or service to suit them. The most important thing to anyone at Mobility & Lifestyle is customer retention Jason Wittering said ” we know from experience that people will always buy from people, we build up long term relationships with all our customers as we understand how frustrating it can be when a customer has their independence restricted. In response to this we have built a company that will act on all customers requests with priority, if you need we do it”

JASON WITTERING

RICHARD SMITH

Our Growth

Mobility & Lifestyle have seen tremendous growth year on year as a company, they have high street retail locations and each store is equipped with a generic range plan. The company is the only Mobility business in Midlands to trade as main dealers for both Pride and Electric Mobility (Rascal scooters) this status is also complemented by being awarded Elite Stockists by Cosyfeet footwear, Mobility & Lifestyle is one of biggest suppliers of Cosyfeet in England. The business model is simple and clear, logical store planning, fully trained staff and excellent after sales. Richard Smith added ” we have an infrastructure that allows to be flexible and supportive, we have a central storage facility backed by an internal delivery network meaning if it’s not in store then 10 times out of 10 we can get a stock item to the customer within 24 hours. Along with this we have established relationships with our key suppliers allowing us to offer better prices and priority service over other mobility companies. We have a policy of if we haven’t got it we can get it, we pride ourselves on the biggest choice at the best prices. ”

 

Mobility & Lifestyle are proving it is survival of the fittest and it is obvious that their no compromise service is what makes them different from others. Their modern approach towards retail is refreshing combined with their traditional values is what allows Mobility & Lifestyle to continue to grow. The company have more plans to open more retail outlets in 2019 as they embark upon phase three of their expansion programme. This is a company built by people that understand their demographic, they have a business strategy underwritten by service, choice and value. They are clearly doing business the way business should be done, the old fashioned way in a new style!

Associate Partners

Frequently Asked Questions

We wherever possible try to offer the best prices but ultimately the price we offer will reflect the unrivalled and excellent ongoing customer support that all our customers receive from Mobility & Lifestyle, the only thing we refuse to discount at Mobility & Lifestyle is our level of service! Please speak to an advisor to discuss pricing options further.

We consider our website to be a online shop window, we want you to use our site as an introduction to Mobility & Lifestyle where you can find out some information about us before we meet you.

Mobility & Lifestyle Holdings own the website which is the parent company to all of the Mobility & Lifestyle outlets, to find out more about the companies owners please go to the about us section of this site.

You are protected by your statutory rights. Advice is available by calling the Citizen’s Advice Consumer Service on 08454040506. We may also offer additional warranties which the details are provided at the point of purchase.

Yes everything at Mobility & Lifestyle is available in store for you to try before you buy, please call your local outlet to check that the item is available for viewing.

The best thing for you to do now is come and meet us! We welcome everyone into our stores, please check the opening times of your local store, then please call in to discuss your needs further.