Mobility and Lifestyle is committed to protecting your personal data and ensuring that your rights to privacy are protected.
In order to be open and transparent, Mobility and Lifestyle wants you to know that:

Mobility and Lifestyle is the Data Controller of the information you supply.
Mobility and Lifestyle has a Data Protection Officer, and contact details for this person may be obtained by writing to [email protected].
The information we collect from you may include your contact details (name, address, date of birth, telephone numbers, email address, etc.) and any other data required for the purposes of enabling Mobility and Lifestyle to provide you with appropriate guidance, support, or products that you seek. This includes:

Contact information collected through our website
Phone numbers and consent records collected in-store for marketing communications
Customer preferences regarding communication channels

The information we collect from you will also be stored with Mindbody. MINDBODY stores all data in servers and backup servers located in the United States. MINDBODY has Privacy Shield certification which complies with GDPR regulations related to transferring data outside of the EU.

The information is collected and will be processed so that Mobility and Lifestyle may:

Provide you with appropriate guidance, support, or products that you are seeking
Send you marketing communications about similar products and services through various channels including:

Post
Telephone
Email
SMS messages (for customers who have explicitly opted in to receive them)
Digital channels including social media and similar digital marketing channels

We consider that it is within our legitimate interests to send you information about our products and services for marketing purposes, provided you have not opted out of receiving such communications.
SMS Marketing Specific Provisions:

We collect mobile phone numbers only from customers who explicitly opt-in to receive SMS marketing messages
Opt-in consent is collected and recorded at our physical stores
Each SMS message will include clear instructions on how to opt-out
Frequency of SMS messages will be reasonable and proportionate
SMS data is stored securely and in compliance with GDPR requirements

In addition to the above bases, Mobility and Lifestyle may also process any of your personal data for other reasons where it has received your freely given consent, for example by ticking the consent to our terms and conditions.
The information may be shared with third parties for administration and/or management purposes, where it is necessary or desirable and lawful for Mobility and Lifestyle to do so. However, Mobility and Lifestyle will share only the minimum information that is necessary.
The information will not be processed outside the European Economic Area without your prior written consent.
The information will be retained for as long as is necessary pursuant to clauses 4 and 5 above and in accordance with clause 8 below. When the information is no longer required, it will be destroyed securely.
You have certain rights, which include:

The right to obtain access to your personal data (what personal data of yours Mobility and Lifestyle holds)
The right to have personal data rectified if it is inaccurate or incomplete
The right to request the deletion or removal of personal data where we are not otherwise entitled to retain and process such data and there is no compelling reason for its continued processing
The right to restrict or suppress the processing of your personal data, in certain circumstances. Further information is available upon request
The right to withdraw consent at any time, where relevant
The right to lodge a complaint with a supervisory authority (the Information Commissioner’s Office)

If you wish to exercise any of these rights, please contact [email protected] for details of how an application may be made.

Mobility & Lifestyle

Blockbuster House (Next to the Train Station Train, Blockbuster House, Station Retail Park, Regent St, Nuneaton GB CV11 4BL

[email protected]

Privacy

Messaging Terms & Conditions

Mobility & Lifestyle | Blockbuster House (Next to the Train Station Train, Blockbuster House, Station Retail Park, Regent St, Nuneaton GB CV11 4BL

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Mobility & Lifestyle. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Mobility & Lifestyle. Mobility & Lifestyle reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Mobility & Lifestyle also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Mobility & Lifestyle again, just sign up as you did the first time and Mobility & Lifestyle will start sending messages to you again.

Info

For support regarding our services, email us at [email protected] or, if supported, text “HELP” to at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Mobility & Lifestyle, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://mobilityandlifestyle.co.uk/privacy/.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.